Waterloo Region's emergency plumber

We prioritise emergencies across Kitchener, Waterloo and Cambridge and aim to reach you as quickly as safely possible. When you call, we'll give you a realistic arrival window for that moment — and walk you through shutting off the water while you wait. We won't promise a time we can't keep.

Shut off your main water valve, avoid any contact between water and electrical outlets or panels, then call us. Those first two steps stop most of the damage — we handle the rest.

Yes — all three cities plus surrounding towns including Elmira, St. Jacobs, New Hamburg, Baden, Wellesley, Ayr, Breslau and Guelph.

Emergency and after-hours work can carry a different rate than standard scheduled service. We're upfront about it on the phone and you approve any pricing before we begin — no surprises on the invoice.

It depends on the job, parts and access — a running toilet is a small fix, while a sewer-line repair or water-heater replacement is a larger investment. We give you a clear price for your specific situation before starting, rather than a misleading flat rate.

Roughly speaking: if the unit is under about 8–10 years old and the fault is a part like an element or thermostat, repair usually makes sense. Older tanks with leaks or repeated failures are often better replaced — and our hard water shortens their life, so we'll give you an honest recommendation for your unit.

Recurring clogs usually mean grease, hair, mineral scale from our hard water, or tree-root intrusion in older lines. A quick camera inspection pinpoints the real cause so it's fixed once, not monthly.

Yes. Gibby Mechanical is Ontario-licensed, fully insured and WSIB-covered. ⚠ Add your Certificate of Qualification / licence number here for full trust and GEO signals.